Terms and Conditions

Holidaytravelshop.com is a trading name of Holiday Travel Shop Limited, having its Registered Office address at 17 Birley Street, Blackpool, FY1 1EG and registered in England and Wales under number 15464385

1. These Terms and Conditions

(in conjunction with the documents listed below) are the terms and conditions under which we offer the services of information or services listed on our website. Please read and understand these Terms and Conditions before using any Services from our site. If you use the Services listed on our site, it is on the understanding that you have read these Terms and Conditions and accepted that you are bound by them.

2. Package Holiday

The package travel, package holidays and package tours regulations 1992 (now known as the package travel and linked travel arrangements regulations 2018 from 1.07.2018) requires the Tour Operator to: Provide security for the money you pay for your package holidays booked with the Tour Operator Provide for your repatriation should the Tour Operator go into insolvency. The ATOL scheme provides financial protection for all flights and air inclusive holidays on this site. You will receive an ATOL certificate from the tour operator when you make your payment. Ask for it and make sure that everything you have booked (flights hotels other services) is on it. For more information, please refer to the booking conditions. For more information on financial protection and ATOL certificate go to http://www.atol.org.uk/ATOLCertificate

If you have not received your ATOL Certificate within 48 hours of making your booking please contact us to request this.

3. Booking

To make a booking, you need to be a minimum of 18 years old. By making the booking, you agree to follow the supplier’s terms and conditions. These conditions include paying all amounts on time and adhering to the rules and restrictions for using fares, products, or services. Certain fare, product, or service choices may have specific rules and limitations. It is important to note that if you violate any of the terms set by the supplier, your reservation or purchase may be cancelled. This could also lead to being denied access to flights, hotels, or cars, and you may lose any money you have already paid for the reservation or purchase. 

Deposits are taken on holidays if enough time as stated in the terms and conditions before departure allows. The deposits may vary per supplier with the minimum deposit being £50 per person. The provider can cancel your reservation and charge a cancellation fee as provided for in its terms and conditions if full payment is not received by the final payment date.

We’re always trying to keep the price as accurate as we can. Whilst all our prices are updated regularly and displayed in good faith, prices displayed by our holiday locator search engine should still be seen as a guide price only. Availability and prices may vary for all holidays and flight details. Before confirmation of your holiday, a definitive price will be provided. Errors are rare, but they can occur in the pricing system and cannot be compensated.

The age of children relates to the period during which they are away, including a day when they return. A higher age must be stated at the time of booking if a child’s birthday occurs during his or her vacation, including when he or she returns. Travel may be refused if the date of birth according to the child’s passport differs from the age on the tickets.

We’ll send you a confirmation of your tickets as soon as we receive the full payment for your upcoming vacation. Usually it will be in the form of an ETickets. ETickets are very similar to your booking confirmation, but at the top of the first page you will see the wording of the ETickets document, which will give details of all relevant information, e.g. flight, transfer, accommodation.

4. Transfers

Many holidays include the cost of the transfer from the arrival airport to the resort accommodation, and return whilst others do not, but instead consider the transfer an option which can be pre-booked for an extra fee. If you are unsure whether transfers are included, please contact us prior to booking and we will clarify this for you.

5. Liability

Please note that we operate as an intermediary between you and the third party suppliers featured or linked to on our website. Any resulting legal contract in respect of any bookings made through our website is between you and the third party supplier concerned, and is subject to the terms and conditions of that third party supplier. You should carefully review their terms and conditions before entering into a contract with them (available from us on request). 

We cannot give any undertaking, that products you purchase from third party sellers or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This disclaimer does not affect your statutory rights against the third party supplier.

You shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this site including without limitation any fares or the costs of products or services provided by suppliers with whom you contract via this website.

6. Travel Destinations Risks. 

Although most travel including travel to worldwide destinations, is completed without occurrence, travel to certain destinations may include higher risk than others. We encourage travellers to check any travel updates, notices, declarations and advisories issued by The Foreign and Commonwealth Office Travel Advice Unit before booking travel to national and worldwide destinations. Current conditions in different nations and the level of risk related with travel to specific destinations can be found on the FCO’s site at https://www.gov.uk/browse/abroad. It is your duty to check all prescribed inoculations and wellbeing safeguards in enough time before departure. Subtle elements are accessible from your GP surgery and from the National Travel Health Network and centre http://travelhealthpro.org.uk/. Data on health overseas is additionally accessible on http://www.nhs.uk/Livewell/TravelHealth/Pages/Travelhealthhome.aspx. When travelling within the EU/EEA you ought to get an EHIC (European Health Protections Card) prior to departure from http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/about-the-ehic.aspx. An EHIC isn’t a substitute for travel insurance. Inoculation and other wellbeing requirements/recommendations are subject to alter at any time for any destination. If you don’t mind subsequently check with a doctor or clinic not less than six weeks before departure to guarantee that you just have met the required health precautions.. By offering for sale travel to particular international destinations, we do not offer or warrant that travel to these destinations is advisable or without risk, and we are not liable for damages or losses that may result from travel to such destinations.

7. Information and Suitability

We’ve taken utmost care to compile the content of our Web pages. We can’t guarantee that the data is correct, or up to date. Inaccuracy or a typographical error may be present in the information, products and services made available on this Web site . In particular, Holiday Travel Shop Limited, and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of accommodation, air, cruise, car, attractions and all other travel and holiday products displayed on this website (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Any accommodation rating displayed on this website is intended as only general guidelines, and Holiday Travel Shop Limited does not guarantee the accuracy of the rating. Changes are periodically added to the information herein. At any time, this website may be improved and changed by Holiday Travel Shop Limited’s affiliated entities or their corresponding suppliers.

We shall not make any representations as to the suitability of information, products or services contained in this website for purposes other than those referred to above and its inclusion on this Web site does not imply our endorsement or recommendation.

8. Notices

We must receive any notice you send to us at Holidaytravelshop.com, 17 Birley Street, Blackpool FY11EG, via post or email at admin@holidaytravelshop.com . You should be informed of receipt of the notice within 3 days by either email or postal. 

9. Our Right To Vary These Terms And Conditions

These terms and conditions may be revised and amended at any time. Unless a change to these policies or these terms and conditions is required by law or by the Governmental Authority which, if appropriate, will be deemed to apply retrospectively, you shall be subject to the policies and terms and conditions in force at the time of your use of the services provided by us.

10. Law And Jurisdiction

England’s law shall apply to the use of any service provided through our website. The courts of England and Wales shall be exclusively used to hear disputes arising out of, or related to, the use of those services or relating to any contract entered into by you and us.

11. Insurance

For your holiday party, including children and infants, you may need to purchase an appropriate insurance policy. Check with your insurance provider if you need additional cover for some dangerous activities. You may choose to take out a suitable insurance policy and provide the provider with your insurer’s details and policies number as part of an agreement with the provider. As a result of not having adequate insurance, we cannot be held responsible for any expenses you incur.

12. Payments

Only the card holder or those who have given their consent may make payments with credit or debit cards registered in the United Kingdom and Northern Ireland. N.B. In the holiday travel shop, you can also make payments in cash or card. No personal cheques or American Express cards are accepted. 

13. Cancellations

The lead passenger shall send us a written request for cancellation or amendment, which shall not take effect until we have received it. The provider may charge a cancellation or amendment fee shown in its terms and conditions, which can be as much as 100% of the cost of travel arrangements, if you are cancelling or amending your reservation.

14. Airport Fees

Every time a passenger leaves an airport, certain regional airports in the United Kingdom charge passengers facility fees PFFs or Airport Development Fees ADF. These fees are designed to enhance the airport infrastructure and improve passenger facilities, with a view to helping ensure that airports will be viable in future. This scheme is in place at present by Norwich International. They charge £10 per adult with no charge for under 16s. At the time of departure, age limits may be set and it is possible to require proof of age. On the day of departure, or in advance online, charges may be made at the airport terminal buildings. For further information, please refer to individual airport websites. The airports concerned may reserve the right to refuse a passenger’s permission to fly if passengers do not purchase an ADF or PFF.

15. Documentation

Please check that all the details have been correctly entered, and also to make certain they are exactly consistent with your passport’s names when receiving documentation from this provider. Please contact us immediately if you believe anything is not correct. Ensure that this documentation is checked in order to be completely aware of the time, departure dates, durations and accommodation information. Please contact us if you are not sure about any aspect of the holiday.

You will receive all documents e.g. invoices, tickets, insurance policies by email. Please ensure that we have got the proper contact information from you.

16. Check in and Passports

Some providers are now offering the option to checkin electronically. You will need to supply your Advanced Passenger Information API when you are checking in on the Internet. Your provider may reserve the right to charge a fee at the airport check in if you choose not to use the online checkin service.

For travel outside the United Kingdom and Northern Ireland, a valid British passport of 10 years or more is required for all British citizens, as is a valid British passport of 5 years or more for infants and children. The validity of the passport shall be valid for a period of six months from the date of return from travel. Visit the Foreign Office’s website to find out more about any restrictions on travel, entry or stay requirements, visas and transport advice in your specific destination. https://www.gov.uk/browse/abroad or call 0845 850 2829. 

Holders of non-UK passports and British subjects should always check with the relevant Embassy, High Commission or Consulate before booking for travel and visa requirements. We advise that you do not book until you have checked in, as it is your responsibility to make sure that any member of the party has a valid passport, visa, health insurance and cover for travel during this period. Your party may be denied travel if they do not obtain any relevant documentation.

17. Passenger Information

Advance Passenger Information API); Certain authorities have introduced a law requiring airlines to provide detailed passenger information for international flights to border control agencies. E.Borders is the name of the United Kingdom system. Passengers are required to provide Advance Passenger Information (API) in advance of travel to their airline or Tour Operator between 6 months and 24 hours before departure. You will be provided with information on how to do this by your airline or tour operator.

18. Health

All passengers are responsible for ensuring that they take all the necessary health precautions for their chosen destination prior to travel. Advice on destination may change; for example, if you are taking a malaria treatment which should be started early in advance of travel, please consult your doctor at least 2 months before departure. Please consult your doctor if you wish to book a flight in three weeks from departure. Other sources of information include specialist travel clinics or MASTA medical advisory services for travellers abroad 0208 994 9874, 5 p.m. to 9 p.m.

Before you travel, some countries require that you fill out a health declaration and most of them will ask you to complete it in 48 hours before your departure. If you are required to complete a health declaration in the country you are visiting, please visit the FCO website.

At the time of booking, Holiday Travel shop should be informed of any special assistance, needs or requirements of passengers in your party. You need to notify us if you require wheelchair assistance or other health conditions that may interfere with your journey; this information should be passed on so we can make the necessary arrangements. To make sure that your holiday choice is appropriate, it is also recommended to speak with someone prior to booking by phone or email.

19. Pregnancy

Each airline has its own rules for flying during pregnancy, but you must advise us if you are pregnant. You must contact the airline that provides your flight, since each airline has its own rules and regulations. The majority of the holidays we sell involve flights so let’s say their rules are usually as follows, but you will need to check the suppliers terms:

• For uncomplicated, single pregnancies, you can be a maximum of 36 weeks pregnant on your return flight if you’re going short haul. It takes 34 weeks to fly a long haul. You can only fly up to 32 weeks for multiple pregnancies.
• If you’re more than 28 weeks pregnant, you’ll need to provide a note from your doctor or nurse telling you that you’re fit to fly, including an estimated date of confinement, to confirm that your pregnancy is uncomplicated.

Also, as many insurance policies only cover you until your 28th week of pregnancy, it’s important to make sure they cover the whole trip.

20. Complaints

Due to your contract with the provider, all complaints should be addressed to them, but we will do our best to assist you with any questions or concerns you may have regarding your travel arrangements. This must be reported to the provider, their local supplier or representative without delay if you have a problem while on holiday. It will be more difficult to investigate and correct your complaint if you do not comply with that procedure. Please write to the provider if you would like to complain when you get home. On the confirmation documents we send you, you’ll see their contact details. Of course, if you need us, we’ll do our best to help you.

21. Personal Data & Privacy 

In order to complete your reservation, we need you to provide us with some personal information including your name, address and financial details. To allow the operation of services requested with you, we shall provide providers and carriers who may be located outside the United Kingdom or other EU Member States with your personal data as well as any personally identifiable information relating to other persons that form a booking party. You agree to this disclosure of personal data when you confirm your reservation. No other third party will be provided with financial and contact information.